Privacy policy

Last Updated: January 2026

Welcome to TechnCharm.com (“we,” “our,” “us”). Your privacy is very important to us. This Privacy Policy document explains how TechnCharm.com collects, uses, discloses, and protects your personal information when you visit or make a purchase from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.

1. About TechnCharm.com

TechnCharm.com is an online platform specializing in Home Electric Equipment and Wearables, offering quality electronic products designed to improve everyday life.

Business Details:

2. Information We Collect

We collect different types of information to provide and improve our services to you.

2.1 Personal Information

When you interact with our website, place an order, or contact us, we may collect personal information such as:

  • Full Name

  • Email Address

  • Phone Number

  • Billing Address

  • Shipping Address

  • Postal Code, City, State, Country

  • Payment-related information (processed securely via third-party payment gateways)

Note: We do not store your credit/debit card details, UPI details, or net banking credentials on our servers.

2.2 Non-Personal Information

We may automatically collect non-personal data including:

  • Browser type and version

  • Device information

  • IP address

  • Pages visited on our website

  • Time and date of visit

  • Referring URLs

This information helps us understand user behavior and improve website performance.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders

  • To communicate order confirmations, shipping updates, and invoices

  • To respond to customer service inquiries

  • To improve our products, services, and website experience

  • To send promotional emails, offers, or updates (only if you opt in)

  • To prevent fraud, unauthorized access, and illegal activities

  • To comply with legal obligations

4. Cookies and Tracking Technologies

TechnCharm.com uses cookies and similar tracking technologies to enhance your browsing experience.

4.1 What Are Cookies?

Cookies are small data files stored on your device that help websites remember user preferences and activities.

4.2 How We Use Cookies

  • To remember login details and preferences

  • To analyze website traffic and performance

  • To personalize content and advertisements

  • To improve overall user experience

You can disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Third-Party Services

We may use trusted third-party services to operate our business efficiently.

5.1 Payment Gateways

Payments on TechnCharm.com are processed through secure third-party payment providers. These providers follow their own privacy policies and security standards.

5.2 Shipping and Logistics Partners

Your name, address, and contact number may be shared with shipping partners only for order delivery purposes.

5.3 Analytics Tools

We may use analytics tools (such as Google Analytics) to understand user behavior and improve website performance. These tools may collect non-personal data.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may disclose your information only in the following situations:

  • To comply with legal requirements, court orders, or government requests

  • To protect the rights, safety, and property of TechnCharm.com, our users, or others

  • To trusted service providers who assist in operating our website (under strict confidentiality agreements)

7. Data Security

We implement reasonable technical and organizational security measures to protect your personal data, including:

  • Secure Socket Layer (SSL) encryption

  • Restricted access to sensitive data

  • Regular monitoring for security vulnerabilities

However, no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. User Rights and Choices

As a user, you have certain rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request deletion of your personal data (subject to legal obligations)

  • Opt-Out: Unsubscribe from promotional emails at any time

To exercise these rights, please contact us at techncharm@gmail.com.

9. Children’s Privacy

TechnCharm.com does not knowingly collect personal information from children under the age of 13.

If you believe that a child has provided personal information on our website, please contact us immediately. We will take steps to remove such information from our records.

10. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, and regulatory requirements

  • Resolve disputes and enforce our agreements

When data is no longer required, it is securely deleted or anonymized.

11. Email and Communication Policy

By providing your email address or phone number, you agree to receive:

  • Order-related communications

  • Transactional messages

  • Customer support responses

Promotional emails and marketing messages are sent only if you have opted in. You can unsubscribe at any time by clicking the “unsubscribe” link or contacting us.

12. Links to External Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

We encourage you to review the privacy policies of any external sites you visit.

13. Changes to This Privacy Policy

TechnCharm.com reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be posted on this page with an updated “Last Updated” date. Continued use of the website after changes indicates acceptance of the revised policy.

14. Compliance with Indian Laws

This Privacy Policy is governed by the laws of India, including:

  • Information Technology Act, 2000

  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011

Any disputes shall be subject to the jurisdiction of courts in West Bengal, India.

15. Consent

By using TechnCharm.com, you hereby consent to this Privacy Policy and agree to its terms.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

TechnCharm.com
📍 Chhota Rasulpur, Balagrdea, East Midnapore,
West Bengal – 721422, India
📧 Email: techncharm@gmail.com
📞 Phone: 8897709426