Terms of service

Last Updated: January 2026

Welcome to TechnCharm.com. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting, browsing, or purchasing from TechnCharm.com, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. About TechnCharm

Website: https://www.techncharm.com
Email: techncharm@gmail.com
Phone: 8897709426
Business Address:
Chhota Rasulpur, Balagrdea
East Midnapore, West Bengal
India – 721422

TechnCharm is an online retail platform offering Home Electrical Equipment and Wearables, including smart devices, electrical accessories, and related consumer electronics.

2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years old, or

  • You are using the website under the supervision of a parent or legal guardian

  • You are legally capable of entering into binding contracts under Indian law

We reserve the right to refuse service to anyone for any reason at any time.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate, current, and complete information

  • Maintain the confidentiality of your login credentials

  • Be responsible for all activities under your account

TechnCharm is not responsible for any loss or damage arising from unauthorized use of your account.

4. Product Information & Availability

We strive to display accurate product descriptions, specifications, pricing, and images. However:

  • Product images are for illustration purposes only

  • Actual product color or appearance may vary

  • Availability is subject to change without notice

We reserve the right to limit quantities, discontinue products, or change product details at any time.

5. Pricing & Payments

Pricing

  • All prices are listed in Indian Rupees (INR)

  • Prices are inclusive/exclusive of taxes as mentioned on the product page

  • We reserve the right to change prices without prior notice

Payments

We accept secure online payment methods including:

  • Debit/Credit Cards

  • UPI

  • Net Banking

  • Wallets (as available)

TechnCharm is not responsible for payment failures due to third-party payment gateways.

6. Order Acceptance & Cancellation

  • Placing an order does not guarantee acceptance

  • Orders may be cancelled due to:

    • Product unavailability

    • Pricing errors

    • Payment issues

    • Suspicious or fraudulent activity

We reserve the right to cancel or refuse any order at our discretion.

7. Shipping & Delivery

Shipping timelines and charges are mentioned on our Shipping Policy page.

  • Delivery times are estimated, not guaranteed

  • Delays due to weather, courier issues, or force majeure events are beyond our control

  • Customers must provide accurate shipping information

TechnCharm is not liable for delays caused by incorrect addresses or unavailability of the recipient.

8. Returns, Refunds & Replacements

Returns and refunds are governed by our Return & Refund Policy.

General conditions:

  • Products must be unused and in original packaging

  • Certain items may be non-returnable due to hygiene or safety reasons

  • Refunds are processed after quality inspection

TechnCharm reserves the right to refuse returns that do not meet policy criteria.

9. Warranty & Product Use

Some products may include a manufacturer’s warranty, subject to the brand’s terms.

TechnCharm does not guarantee:

  • Compatibility with all devices

  • Uninterrupted or error-free usage

Improper use, unauthorized repairs, or physical damage may void warranties.

10. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes

  • Attempt to hack, disrupt, or damage the website

  • Upload false, misleading, or harmful content

  • Violate any applicable laws or regulations

Violation of these rules may result in termination of access without notice.

11. Intellectual Property Rights

All content on TechnCharm.com, including:

  • Logos

  • Text

  • Images

  • Graphics

  • Website design

are the exclusive property of TechnCharm or its licensors and are protected under Indian intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

12. Third-Party Links

Our website may contain links to third-party websites.

  • These links are provided for convenience only

  • We do not control or endorse third-party content

  • TechnCharm is not responsible for third-party policies or practices

Use third-party websites at your own risk.

13. Limitation of Liability

To the maximum extent permitted by law:

TechnCharm shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or data

  • Product misuse or incorrect installation

  • Delays or service interruptions

Our total liability shall not exceed the amount paid for the product in question.

14. Indemnification

You agree to indemnify and hold TechnCharm harmless from any claims, losses, damages, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the website or products

  • Violation of any law or third-party rights

15. Force Majeure

TechnCharm shall not be held responsible for failure or delay in performance due to events beyond reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Internet or power failures

  • Pandemics

  • Courier strikes

16. Termination of Services

We reserve the right to:

  • Suspend or terminate your account

  • Restrict access to services

  • Cancel orders

without prior notice if you violate these Terms or engage in fraudulent activity.

17. Privacy Policy

Your use of TechnCharm.com is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you consent to our data practices.

18. Modifications to Terms

TechnCharm reserves the right to update or modify these Terms at any time.

  • Changes will be effective immediately upon posting

  • Continued use of the website constitutes acceptance of revised Terms

We encourage users to review this page regularly.

19. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts located in West Bengal, India.

20. Contact Information

For any questions, concerns, or legal notices, please contact us:

TechnCharm
📧 Email: techncharm@gmail.com
📞 Phone: 8897709426
📍 Address:
Chhota Rasulpur, Balagrdea
East Midnapore, West Bengal – 721422
India