Shipping policy

TechnCharm.com

Last updated: January 2026

At TechnCharm.com, we are committed to delivering high-quality Home Electrical Equipment and Wearables to our customers in a safe, timely, and reliable manner. This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. By placing an order on our website, you agree to the terms outlined in this policy.

1. About TechnCharm

Website: https://www.techncharm.com
Email: techncharm@gmail.com
Customer Support Phone: 8897709426
Business Address:
Chhota Rasulpur, Balagrdea,
East Midnapore, West Bengal – 721422, India

TechnCharm.com is an online retail platform specializing in Home Electrical Equipment and Wearable Technology, offering reliable products designed for everyday comfort, efficiency, and modern living.

2. Shipping Coverage Areas

TechnCharm.com currently ships across India.

2.1 Domestic Shipping (India)

We deliver to most serviceable pin codes across:

  • Metropolitan cities

  • Tier-2 and Tier-3 cities

  • Semi-urban and rural areas (subject to courier availability)

Delivery service availability depends on logistics partner coverage for the customer’s pin code.

2.2 Non-Serviceable Locations

Some remote or restricted areas may not be serviceable due to courier limitations. If your location is not serviceable, our team will inform you after order placement and issue a full refund if payment has already been made.

3. Order Processing Time

3.1 Processing Timeline

  • Orders are processed within 1–3 business days after successful payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

3.2 Verification & Quality Check

Before dispatch, each order goes through:

  • Product quality inspection

  • Secure packaging check

  • Address and contact verification

This ensures that customers receive products in excellent condition.

4. Shipping Time & Delivery Estimates

4.1 Estimated Delivery Time

Delivery time depends on location, courier partner, and product type.

Location Type Estimated Delivery Time
Metro Cities 3–5 business days
Tier-2 Cities 4–7 business days
Rural / Remote Areas 6–10 business days

Note: These are estimated timelines. Delivery may be delayed due to weather conditions, logistics issues, festivals, strikes, or other unforeseen circumstances.

5. Shipping Charges

5.1 Standard Shipping

  • Shipping charges (if applicable) are calculated at checkout based on:

    • Delivery location

    • Product weight and dimensions

    • Order value

5.2 Free Shipping

TechnCharm.com may offer Free Shipping on selected products, promotional campaigns, or minimum order values. Such offers will be clearly mentioned on the product page or during checkout.

6. Courier & Logistics Partners

We work with reliable third-party courier and logistics partners to ensure safe and timely delivery, including:

  • National courier services

  • Regional delivery partners for remote locations

Courier selection is done automatically based on serviceability and efficiency for your pin code.

7. Order Tracking

7.1 Tracking Information

Once your order is shipped:

  • You will receive a tracking ID via email or SMS

  • Tracking details allow you to monitor shipment status in real time

7.2 Tracking Delays

In some cases, tracking updates may take 24–48 hours to appear after dispatch.

For assistance, contact us at techncharm@gmail.com or 8897709426.

8. Packaging Standards

At TechnCharm.com, we prioritize secure and eco-conscious packaging.

8.1 Protective Packaging

  • Electrical items are packed with shock-resistant materials

  • Wearables are sealed to protect against dust, moisture, and impact

8.2 Tamper-Proof Seals

All shipments are sealed to prevent tampering during transit. Customers are advised not to accept packages that appear damaged or opened.

9. Delivery Attempts & Failed Deliveries

9.1 Delivery Attempts

Courier partners usually make 2–3 delivery attempts.

9.2 Failed Delivery Reasons

Delivery may fail due to:

  • Incorrect or incomplete address

  • Customer unavailable

  • Incorrect contact number

  • Restricted access area

If delivery fails, the package may be returned to our warehouse.

10. Address Accuracy Responsibility

Customers are responsible for providing:

  • Correct shipping address

  • Accurate pin code

  • Active phone number

TechnCharm.com is not liable for delays or losses caused by incorrect address details provided by the customer.

11. Delivery Confirmation

Upon delivery:

  • Customers may be required to sign or provide OTP confirmation

  • Delivery confirmation indicates successful receipt of the product

12. Partial Shipments

In some cases:

  • Orders containing multiple items may be shipped separately

  • Customers will receive separate tracking numbers for each shipment

There will be no additional shipping charges for split shipments.

13. Delayed or Lost Shipments

13.1 Delayed Orders

If your order is delayed beyond the estimated delivery time:

  • Contact our support team

  • We will coordinate with the courier partner for resolution

13.2 Lost Shipments

If a shipment is confirmed lost:

  • We will offer a replacement or full refund after verification

  • Investigation timelines depend on courier partner policies

14. International Shipping

Currently, TechnCharm.com does not offer international shipping.
We only deliver within India.

15. Cash on Delivery (COD)

If COD is available:

  • Additional COD charges may apply

  • COD eligibility depends on location and order value

COD orders may require phone verification before dispatch.

16. Shipping Restrictions

We do not ship:

  • Prohibited or restricted items

  • Items restricted by local regulations

Certain high-value or fragile electrical items may have shipping limitations to specific locations.

17. Damage During Transit

17.1 What to Do

If you receive a damaged product:

  1. Do not use the item

  2. Take clear photos/videos of the package and product

  3. Contact us within 48 hours of delivery

17.2 Resolution

After verification, we will arrange:

  • Replacement, or

  • Refund as per our Return & Refund Policy

18. Shipping During Sales & Festivals

During high-volume periods such as:

  • Sales events

  • Festivals

  • Public holidays

Order processing and delivery may take longer than usual. We appreciate your patience during such periods.

19. Force Majeure

TechnCharm.com is not responsible for delays caused by:

  • Natural disasters

  • Government restrictions

  • Lockdowns

  • Transport strikes

  • Acts of God or unforeseen circumstances

20. Changes to Shipping Policy

TechnCharm.com reserves the right to:

  • Modify this Shipping Policy at any time

  • Update shipping charges, timelines, or partners

Any changes will be updated on this page with a revised “Last Updated” date.

21. Contact Us

For any shipping-related questions or assistance, please contact:

TechnCharm Customer Support
📧 Email: techncharm@gmail.com
📞 Phone: 8897709426
📍 Address:
Chhota Rasulpur, Balagrdea,
East Midnapore, West Bengal – 721422, India